Response Time
We do our very best to get back to your queries within 48 hours. Please view our FAQs above in the meantime.
Order Status
You should receive a dispatch email with tracking when your order ships. Please check your junk if you cannot find your email.
Editing Orders
Unfortunately due to the high volume of orders this time of year we cannot adjust or amend your orders once they have been placed. Of course your item can be returned once received with our 30 day return policy.
Custom Engraving
Custom engraving is not available on our quencher cups.
